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Consumer Journey & Behavior


Consumer Journey & Behavior


Explore changing consumer behavior in the connected world and understand the concept of human centered design as the most effective approach to develop and design future products and services that succeed in a world of constant transformation

Get to know how to make your customer’s needs the core driver for your business and learn how to develop new products and services, in order to create a valuable consumer journey for a long lasting relationship with your client!

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Digitalisation: New consumer lifecycles and product innovation

Learning designer and facilitator Sara Silfverberg about aim and content of this WIRED class

Learning Journey


The typical agenda and format of a WIRED Class

Learning designer and facilitator Sara Silfverberg describes the agenda of a typical WIRED Class.

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